Last updated: October 24, 2026

Welcome to Soigné Beauty House. By accessing our website or purchasing from our store, you agree to the following Terms of Service. Please read these terms carefully before placing an order.

1. General Information

Soigné Beauty House operates this website and online store to provide customers with access to our beauty products and services.

Throughout this website, the terms “we,” “us,” and “our” refer to Soigné Beauty House. The terms “you” and “your” refer to anyone visiting our website, purchasing our products, or using our services.

We reserve the right to update these Terms of Service when necessary. Changes will become effective when posted on this page.

2. Products and Descriptions

We make reasonable efforts to display our products accurately, including their colors, textures, sizes, and descriptions.

However, colors may appear differently depending on your device’s screen settings.

Product availability may change without notice.

Refurbished and pre-owned wigs will be identified as such in their product listings. These products may show signs of previous use, processing, coloring, or styling. Please review each listing carefully before purchasing.

Custom wigs and press-on nails may vary slightly from reference images because they are prepared according to individual specifications.

3. Orders and Payments

By placing an order, you agree that the information you provide is accurate and complete.

We reserve the right to cancel or refuse an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, or product unavailability.

If we cancel an order after payment has been collected, we will issue an appropriate refund.

Orders are subject to payment authorization and confirmation.

4. Custom Orders

Customers are responsible for reviewing their selections and providing accurate customization details before submitting an order.

Custom products may require additional processing time.

Once work has begun on a custom order, changes may not be possible. Any cancellation, refund, or modification request will be handled according to our applicable policies and consumer protection laws.

5. Pricing and Promotions

All prices are displayed in the currency indicated at checkout.

Prices, promotions, and product availability may change without notice. Changes will not retroactively alter the price of a completed order unless required by law.

Discount codes must be used according to their stated terms and cannot be applied to excluded products or combined with other promotions unless expressly permitted.

6. Shipping and Delivery

Shipping options, estimated processing times, and delivery information are provided through our Shipping and Delivery Policy.

Delivery dates are estimates and are not guaranteed unless expressly stated.

Soigné Beauty House is not responsible for delays caused by circumstances outside our reasonable control, including carrier disruptions, severe weather, or customs processing.

Nothing in this section limits your rights under applicable law.

7. Returns and Refunds

Return, exchange, and refund requests are handled according to our Returns and Exchanges Policy.

Please review that policy before purchasing, particularly when ordering refurbished, pre-owned, or customized products.

Nothing in our policies is intended to exclude rights that cannot legally be waived.

8. Intellectual Property

All original website content, branding, logos, product photography, graphics, and written materials belonging to Soigné Beauty House may not be copied, reproduced, distributed, or used commercially without prior written permission, except where permitted by law.

9. Prohibited Uses

You agree not to use our website:

• For unlawful or fraudulent purposes.
• To submit false or misleading information.
• To interfere with website security or functionality.
• To infringe upon our intellectual property or the rights of others.
• To abuse promotions, discounts, or referral programs.

We reserve the right to take appropriate action when these terms are violated.

10. Limitation of Liability

To the extent permitted by applicable law, Soigné Beauty House will not be liable for indirect or consequential losses arising from the use of our website or products.

Nothing in these terms excludes or limits liability that cannot legally be excluded or limited.

11. Privacy

Information submitted through our website is handled in accordance with our Privacy Policy and applicable privacy laws.

Please review our Privacy Policy to understand how personal information is collected, used, and protected.

12. Contact Information

If you have questions about these Terms of Service, please contact us through the contact information provided on our website.

Soigné Beauty House
Thank you for shopping with us.